Lucke's Camera Service, Inc. 

LuckesCamera.com 

Customer Comments 

Betacam repair 

CCD pixel repair 

Factory-trained Technicians 

Your satisfaction is guaranteed 

Open 8 - 5    Monday - Friday Mountain standard time(MST)

1320 Terri Lane Woodland Park, CO 80863 

800-497-0341 719-687-9154 

Fax: 719-687-3284

A Few Words~ 

Thank you for providing the valuable service of pixel restoration. Unfortunately I have had two professional video cameras that had a sudden and horrifying loss of some pixels. After some research I found that the manufacturer offered a solution only by replacing the entire CCD assembly for thousands and thousands of dollars.

When I discovered your service I was sure it was too good to be true, but sent off my Sony D-30 for your evaluation. Two days later I received a cheerful phone call that the camera could be made as good as new for a nominal sum. When I got the camera back it really was as good as new --- whew!

I am not sure how you do the pixel repair....incense, electronics, or exorcism, and I don't care, but it works! Thanks so much!

Sincerely,

George T. Griswold, Jr.
Owner, Video Now

Alpha Video Productions 
"Thanks for your excellent service on our Sony BVW-300. The camera repairs have always been just perfect, and when the camera comes back, it looks beautiful, like new. You've provided us a much less expensive alternative to replacing the CCD block, and in a small business like ours, that's essential. I'm very grateful for your very personal, individual attention to our needs over the years." 

Gary H. Bauer, Owner
Alpha Video Productions 

Tucker Productions ENG/EFP
"Thanks again for fixing the active and dead pixels in my Sony BVP-90 camera. As a freelancer, it's important that my equipment looks good, is reliable, and available as clients request. This camera will now last. Your process basically saved me from having to replace my camera or the block, which on a BVP-90 is $13,000 refurbished! That's a lot of shoot days. I would recommend this process to anyone. No abrasions, no active or dead pixels. Thanks." 

Jeff Tucker, Owner
Tucker Productions ENG/EFP 

Bexel Corporation - Burbank
"We have been sending cameras to Lucke's since mid-1996 and they have done over 20 successful compensations for us on various cameras.  Most recently, I have been impressed with their software development and additional compensation capabilities (the addition of BVP-90).  Our business is keeping our customers satisfied and that means having equipment available and in good working order.  Lucke's continues to help us accomplish that goal with their unique pixel repair service."

Dale Storz, Director Equipment Sales
Bexel Corp., Burbank, CA
 

Film/Video Equipment Service Co., Inc.
"For more than 3 years, F/VESCO has used Lucke's for some of our Rental camera maintenance, including CCD block refurbishing and the more critical repairs needed because of customer damage, such as dropping the unit!  There are a number of reasons we continue to rely on Lucke's, but three of the most valuable reasons we want to share are:

1) Lucke's Honesty (if it's not broken, they don't "fix it" and send you a bill)
2) Skill (the Lucke techs are first-rate!)
3) Hassle-free warranty that you can count on.

Dean Schneider, President
Film/Video Equipment Service Co., Inc.
Denver, CO
 

Ultrasound Communications Systems
"Dear Sirs,

I just wanted to express our gratitude for the ongoing commitment you have made to video users like us.

Our company provides broadcast and professional clients worldwide with production services, and, consequently, our cameras travel to as many as 20 different countries each year, and are used under some of the least favorable conditions imaginable.  That is where Lucke's comes in.  The camera refurb and pixel compensation services you provide are first rate - allowing significant savings over factory options, and, in some cases providing the only option beyond retiring a camera from service.  We still have cameras in service years after compensation that you performed -  and they still look great!  These repairs have always been executed quickly and worked exactly as promised - something I can't always say for Sony.

In summary, Lucke's Camera is our first choice to keep our fleet of cameras ready to meet the expectations of our clients, including American Airlines, Conoco, Discovery Channel, AT&T, and others.  Lucke's service is always on-time, prices are reasonable, and staff friendly and knowledgeable.

Keep up the good work."

Dave Thomas
Ultrasound Communications Systems